Shipping Policy

Last Updated: July 25, 2026

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are typically processed within 1–5 business days.

• Processing times may be longer during holidays or periods of high order volume.

• Orders are processed Monday through Friday, excluding public holidays.

Shipping Times

Estimated delivery times after processing are:

• United States: 7–15 business days

• Canada: 7–18 business days

• United Kingdom: 6–12 business days

• Australia & New Zealand: 7–15 business days

• Europe: 7–18 business days

• South Africa: 5–12 business days

• Other International Destinations: 7–25 business days

Please note that these are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.

Any free shipping promotions will be clearly displayed on our website.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 72 hours for tracking updates to appear.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities.

These charges are the responsibility of the customer.

Delays

Occasionally shipments may be delayed due to customs inspections, weather conditions, carrier issues, or other circumstances beyond our control.

We appreciate your patience should such delays occur.

Lost Packages

If your package appears to be lost, please contact us. We will work with the shipping carrier to investigate and, where appropriate, arrange a replacement or refund.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We cannot guarantee replacements or refunds for orders shipped to incorrectly provided addresses.

Contact Us

If you have any shipping questions, please contact our customer support team. We aim to respond within 1–2 business days.